End User License Agreement (EULA)

0. Legal Definitions

For purposes of this Agreement, the following terms shall have the meanings set forth below. These definitions are essential for the correct interpretation of your rights and obligations:

1. Eligibility and Legal Capacity

By using the App, you represent and warrant that:

• You are at least eighteen (18) years of age, or the age of legal majority in your jurisdiction if higher;
• You have the legal capacity to enter into binding contracts;
• You are not prohibited from using the App under applicable laws;
• You have not been previously banned, suspended, or removed from the App;
• You will provide accurate, current, and complete information during registration and maintain its accuracy;
• You are legally single (unmarried, divorced, or widowed) and seeking a relationship;
• You will use the App in compliance with all applicable laws and regulations.

2. Nature of Service and Religious Disclaimer

Agapé is a social networking and dating application designed for single individuals who identify as Jehovah's Witnesses.

2.1 No Verification of Religious Status

The App does NOT verify, validate, or confirm:

• Congregation membership, attendance, or standing;
• Baptism status or spiritual condition;
• Privileges, appointments, or theocratic assignments;
• Good standing with any congregation or organization;
• Identity, age, location, or any profile information.

All profile information is self-declared by users. You acknowledge and accept the inherent risk of inaccuracy, misrepresentation, or impersonation.

2.2 No Guarantee of Outcomes

Agapé is a platform that facilitates introductions. We make no guarantees whatsoever regarding matches, compatibility, or relationship outcomes.

3. Grant of License

Subject to your continued compliance with this Agreement, Agapé grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on a mobile device that you own or control, solely for your personal, non-commercial purposes.

4. Restrictions on Use

You agree NOT to:

4.1 Technical Restrictions

• Copy, decompile, reverse engineer, disassemble, or attempt to derive the source code;
• Modify, translate, adapt, or create derivative works;
• Remove, alter, or obscure any proprietary notices;
• Circumvent security, authentication, rate-limiting, or access control features;
• Probe, scan, or test system vulnerabilities;
• Upload malware, viruses, or malicious code;
• Attempt unauthorized access to servers, networks, or databases;
• Interfere with or disrupt the App's integrity or performance.

4.2 Behavioral Restrictions

• Use the App for any illegal, fraudulent, or unauthorized purpose;
• Harass, abuse, threaten, stalk, defame, dox, intimidate, or harm any person;
• Send unsolicited commercial communications (spam);
• Impersonate any person or entity, or misrepresent your identity;
• Create accounts for anyone other than yourself or multiple accounts;
• Use the App while legally married or in a committed relationship;
• Solicit money, financial information, or engage in commercial activities;
• Promote prostitution, escort services, or human trafficking;
• Share content depicting minors in any context.

4.3 Automated Access

• Use bots, scrapers, spiders, or automated means to access the App;
• Harvest, collect, or store user data without authorization;
• Create databases by systematically downloading App content.

5. Account Registration and Security

You agree to provide accurate registration information, maintain security of your credentials, not share your account, and accept responsibility for all activities under your account. Agapé reserves the right to suspend or terminate accounts that violate this Agreement.

6. Features, Usage Limits, and Service Availability

The App includes features such as swipe-based discovery, instant matching, real-time messaging, photo sharing, and user safety tools. The free tier may include usage limits (e.g., 15 swipes per 8 hours). Features and limits are subject to change. We do not guarantee uninterrupted or continuous access.

7. Subscriptions, In-App Purchases, and Billing

7.1 Premium Features

Agapé may offer optional paid subscriptions ("Premium") providing enhanced features.

7.2 Billing

All purchases are processed through Apple App Store or Google Play Store. Agapé does not directly process payments.

7.3 Subscription Terms

• Auto-Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period;
• Cancellation: Cancel through your App Store account settings;
• No Proration: No partial refunds for cancellations.

7.4 Refund Policy

Agapé cannot process refunds directly. All refund requests must be submitted to Apple or Google according to their policies.

8. User Generated Content

8.1 Responsibility

You are solely responsible for your User Content (profile information, photos, messages) and represent that you own or have rights to it.

8.2 License to Agapé

You grant Agapé a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, display, reproduce, and distribute your User Content for operating and improving the App.

8.3 Prohibited Content

Strictly prohibited: pornography, sexually explicit content, nudity, content involving minors, hate speech, violence, harassment, illegal activities, spam, scams, impersonation, and content violating applicable laws.

9. Content Moderation and Enforcement

Agapé reserves the right to review, monitor, and moderate User Content; remove content; restrict, suspend, or terminate accounts; report illegal activities to law enforcement; and cooperate with legal investigations.

Response Commitment: We commit to act on reports of objectionable content within a maximum of 24 hours.

10. Automated Systems and AI Processing

The App uses automated systems, including AI technologies (such as Google Cloud Vision API), to detect prohibited content, identify policy violations, and enhance user safety. You acknowledge that automated systems may produce false positives or negatives and are used as assistance tools supplemented by human review.

11. Reporting, Enforcement, and Appeals

Users may report violations through in-app features. Agapé will review reports and may dismiss, warn, remove content, suspend, or permanently ban accounts.

Auto-Ban Policy: Accounts receiving three (3) or more validated reports may be automatically suspended or permanently banned.

Appeals: You may appeal enforcement decisions through our support channel. Agapé is not obligated to restore accounts and our decision is final.

12. Account Deletion and Data Retention

You may request account deletion through the App's settings. Upon request, your account enters a soft delete period of ninety (90) days during which it may be restored. After 90 days, data is permanently deleted or anonymized, except where retention is required by law for fraud prevention, legal compliance, or dispute resolution.

13. Safety, Offline Interactions, and Assumption of Risk

13.1 No Background Checks

Agapé does NOT conduct criminal background checks, identity verification, or vetting. You are solely responsible for taking precautions.

13.2 Safety Recommendations

We strongly recommend: never share financial information or send money; meet in public places; inform others of your plans; trust your instincts; report suspicious behavior.

13.3 Assumption of Risk

By using the App, you expressly assume all risks associated with interacting with other users and release Agapé from all claims related to user conduct.

14. Privacy and Data Protection

Your use of the App is subject to our Privacy Policy, which describes our data practices and is incorporated by reference. For EU/EEA users, we process data in accordance with GDPR. In case of conflict between this EULA and the Privacy Policy regarding data processing, the Privacy Policy controls.

15. Intellectual Property Rights

The App, including its software, design, graphics, logos, and all related intellectual property, is owned by or licensed to Agapé and protected by intellectual property laws. "Agapé" and related marks are trademarks of Iván Rojas Manzano. Any feedback you provide may be used without obligation to you.

16. Third-Party Services and External Links

The App integrates with third-party services including cloud hosting (Google Cloud, Firebase), authentication (Google/Apple Sign-In), push notifications (FCM), AI moderation (Cloud Vision), payment processing (App Stores), and analytics. Agapé is not responsible for third-party services.

17. Disclaimer of Warranties

18. Limitation of Liability

18.1 Liability Cap

Agapé's total aggregate liability shall not exceed the GREATER OF: (a) amounts paid by you in the twelve (12) months preceding the claim; or (b) €100.

18.2 Jurisdictional Limitations

Some jurisdictions do not allow certain limitations. In such cases, liability is limited to the greatest extent permitted by law.

19. Indemnification

You agree to indemnify, defend, and hold harmless Agapé, its owner, affiliates, licensors, and service providers from any claims, liabilities, damages, losses, costs, and expenses (including attorneys' fees) arising from: your use of the App; your User Content; your violation of this Agreement or any law; your interactions with other users; and any infringement claims related to your content.

20. Dispute Resolution and Arbitration

20.1 Mandatory Informal Resolution (Pre-Arbitration)

Before initiating any arbitration proceeding, you agree to contact Agapé in writing at support@meetagape.com with the subject line "Legal Dispute" and attempt to resolve the dispute in good faith for a minimum period of sixty (60) days. Your notice must include: (a) your full name; (b) email address associated with your account; (c) detailed description of the dispute; (d) the specific resolution you are seeking. Agapé will respond within 30 days.

20.2 Arbitration Procedure

If the dispute is not resolved during the informal phase:

• Administration: Arbitration shall be administered by a neutral arbitrator agreed upon by the parties or, failing agreement, appointed pursuant to the Rules of Arbitration of the International Chamber of Commerce (ICC) or the Madrid Court of Arbitration Rules.
• Seat: Arbitration shall take place in Córdoba, Spain, or via electronic means at the claimant's election.
• Language: Proceedings shall be conducted in Spanish or English, at the claimant's election.
• Costs: Each party shall bear its own legal costs unless the arbitrator determines otherwise under applicable law.
• Decision: The arbitral award shall be final and binding on both parties and may be enforced in any court of competent jurisdiction.

20.3 Exceptions to Arbitration

Notwithstanding the foregoing, either party may:

• Bring claims in small claims court if the dispute qualifies;
• Seek injunctive or preliminary relief from ordinary courts to protect intellectual property rights;
• EU/EEA consumers may bring claims in the courts of their country of habitual residence.

20.4 Right to Opt-Out

You may opt out of this arbitration clause by sending written notice to support@meetagape.com within thirty (30) days of your first acceptance of this Agreement. Your notice must clearly state your desire to opt out of arbitration and include your name, address, and signature.

20.5 EU/EEA Consumer Rights

21. Class Action and Jury Trial Waiver

22. Apple App Store and Google Play Compliance

The App is distributed through the Distribution Platforms of Apple Inc. and Google LLC. You acknowledge and agree to the following platform-specific terms:

23. Export Control and Sanctions Compliance

You represent, warrant, and agree that:

23.1 Location Restrictions

• You are not located in, nor a resident of, any country subject to comprehensive trade sanctions imposed by the European Union, the United States, the United Nations, or Spain;
• You are not on any prohibited or restricted parties list, including but not limited to: OFAC's Specially Designated Nationals (SDN) List, BIS Entity List, EU Sanctions Lists, or equivalent lists of other countries;
• You will not use the App for the benefit of any sanctioned country, entity, or person.

23.2 Export Law Compliance

• You will not export, re-export, transfer, or make available the App in violation of applicable export control laws;
• You will not use the App for the development, design, manufacture, or production of nuclear, chemical, or biological weapons, or missile systems;
• You will comply with all applicable export control laws and regulations of Spain, the European Union, and any other applicable jurisdiction.

23.3 Restricted Countries

Without limiting the foregoing, the App is not available to users located in: North Korea, Iran, Syria, Cuba, Crimea (Ukraine), separatist regions of Donetsk and Luhansk (Ukraine), and any other territory subject to comprehensive sanctions. This list may be updated as geopolitical conditions change.

24. Force Majeure

Agapé shall not be liable for failures or delays due to causes beyond its reasonable control, including natural disasters, pandemics, war, government actions, utility failures, cyberattacks, or third-party service failures.

25. Termination

You may terminate by deleting your account. Agapé may suspend or terminate your access immediately for any reason, including violation of this Agreement, risk to users, or fraudulent activity. Upon termination, your license ends, you must cease use and delete copies, and surviving provisions remain in effect.

26. Modifications to this Agreement

Agapé may modify this Agreement at any time. We will notify you of material changes through the App or by updating the "Last Updated" date. Continued use after changes constitutes acceptance.

27. General Provisions

27.1 Severability

If any provision is held invalid, it shall be modified to the minimum extent necessary or severed. Remaining provisions continue in full force.

27.2 Entire Agreement

This Agreement, together with the Privacy Policy, constitutes the entire agreement regarding the App.

27.3 Assignment

You may not assign this Agreement without consent. Agapé may freely assign in connection with a merger or acquisition.

27.4 No Waiver

Failure to enforce any right does not constitute a waiver.

28. Multi-Jurisdictional Compliance

Agapé operates globally and is committed to compliance with applicable laws in the jurisdictions where the App is available. This section describes additional region-specific rights:

Jurisdiction	Applicable Legislation	Specific Rights
🇪🇺 EU/EEA	GDPR, Consumer Directives	Right to litigate in country of residence; 14-day withdrawal right; ODR access
🇬🇧 United Kingdom	UK GDPR, Consumer Rights Act 2015	Consumer rights under CRA; withdrawal right; data protection under UK GDPR
🇺🇸 California	CCPA/CPRA	Right to know, delete, opt-out of sale; non-discrimination for exercising rights
🇺🇸 Other U.S. States	Applicable state laws	Virginia VCDPA, Colorado CPA, Connecticut CTDPA as applicable
🇧🇷 Brazil	LGPD	Rights of access, rectification, anonymization, portability, and deletion
🇨🇦 Canada	PIPEDA, CASL	Informed consent; access to personal information; consent withdrawal
🇦🇺 Australia	Privacy Act 1988, APPs	Rights under Australian Privacy Principles; access and correction of data
🇯🇵 Japan	APPI	Rights of access, correction, and suspension of use of personal data
🇸🇬 Singapore	PDPA	Consent, access, correction, and data portability
🇲🇽 Mexico	LFPDPPP	ARCO rights (Access, Rectification, Cancellation, Opposition)
🌍 Other	Local applicable legislation	We comply with consumer and data protection laws of your jurisdiction

29. Governing Law and Jurisdiction

29.1 General Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Kingdom of Spain, without giving effect to any principles of conflicts of law that would require the application of the law of any other jurisdiction.

29.2 Exclusive Jurisdiction

Subject to the arbitration clause in Section 20 and the rights of EU/EEA consumers, any legal proceedings arising out of or relating to this Agreement shall be brought exclusively in the Courts of the city of Córdoba, Spain. You irrevocably consent to the personal jurisdiction and exclusive venue of such courts.

29.3 Exception for EU Consumers

30. Acceptance and Consent

By performing any of the following actions, you confirm that:

Acceptance Date: The date of acceptance of this Agreement is the date on which you downloaded, installed, or first used the App, or clicked "Accept" or a similar button, whichever occurs first.

31. Contact Information

For matters related to this Agreement, you may contact us through the following channels:

Response Time: We strive to respond to all inquiries within 48-72 business hours. Formal legal notices will be processed within 30 days.